Unmatched service and support with every system. 24/7.

Unmatched service and support with every system. 24/7.

Unmatched service and support with every system. 24/7.

Black and white image of people working at a table with laptops, showing hands gesturing during discussion of digital content displayed on screens, with fabrica® logo in the corner.
Black and white image of people working at a table with laptops, showing hands gesturing during discussion of digital content displayed on screens, with fabrica® logo in the corner.
Black and white image of people working at a table with laptops, showing hands gesturing during discussion of digital content displayed on screens, with fabrica® logo in the corner.

Maintaining leak detection in-house drains resources and erodes confidence. Pipewise keeps your systems tuned, trusted, and compliant 24/7, without the overhead.

Maintaining leak detection in-house drains resources and erodes confidence. Pipewise keeps your systems tuned, trusted, and compliant 24/7, without the overhead.

Maintaining leak detection in-house drains resources and erodes confidence. Pipewise keeps your systems tuned, trusted, and compliant 24/7, without the overhead.

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What you get with Pipewise Service.

What you get with Pipewise Service.

What you get with Pipewise Service.

Full lifecycle coverage

System design, customizations, implementation, onboarding, reporting — all fully managed by Pipewise.

Full lifecycle coverage

Full lifecycle coverage

System design, customizations, implementation, onboarding, reporting — all fully managed by Pipewise.

Full lifecycle coverage

Full lifecycle coverage

System design, customizations, implementation, onboarding, reporting — all fully managed by Pipewise.

Full lifecycle coverage

Proactive monitoring and tuning

Frequent health checks and system adjustments keep detection sharp and continuously improving.

Proactive monitoring and tuning

Proactive monitoring and tuning

Frequent health checks and system adjustments keep detection sharp and continuously improving.

Proactive monitoring and tuning

Proactive monitoring and tuning

Frequent health checks and system adjustments keep detection sharp and continuously improving.

Proactive monitoring and tuning

24/7 expert support

Immediate troubleshooting and resolution from dedicated leak detection specialists.

24/7 expert support

24/7 expert support

Immediate troubleshooting and resolution from dedicated leak detection specialists.

24/7 expert support

24/7 expert support

Immediate troubleshooting and resolution from dedicated leak detection specialists.

24/7 expert support

Issue tracking and transparency

Every event, action, and update logged are visible through your secure online portal.

Issue tracking and transparency

Issue tracking and transparency

Every event, action, and update logged are visible through your secure online portal.

Issue tracking and transparency

Issue tracking and transparency

Every event, action, and update logged are visible through your secure online portal.

Issue tracking and transparency

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We tailor and integrate each system to your existing operations and unique applications.

Every configuration is customized to your instrumentation, DAQ, operations, and performance expectations. Ensuring a system built around your reality, never an out-of-the-box deployment.

Man with a laptop walking to a store

We tailor and integrate each system to your existing operations and unique applications.

Every configuration is customized to your instrumentation, DAQ, operations, and performance expectations. Ensuring a system built around your reality, never an out-of-the-box deployment.

Man with a laptop walking to a store

We tailor and integrate each system to your existing operations and unique applications.

Every configuration is customized to your instrumentation, DAQ, operations, and performance expectations. Ensuring a system built around your reality, never an out-of-the-box deployment.

A desk with a laptop and an employee badge laying on top of it.

Real-time insight and control, anywhere, anytime.

One secure portal for real-time system insights, alarm history, documentation, and support actions, including audit-ready compliance records your team needs.

A desk with a laptop and an employee badge laying on top of it.

Real-time insight and control, anywhere, anytime.

One secure portal for real-time system insights, alarm history, documentation, and support actions, including audit-ready compliance records your team needs.

A desk with a laptop and an employee badge laying on top of it.

Real-time insight and control, anywhere, anytime.

One secure portal for real-time system insights, alarm history, documentation, and support actions, including audit-ready compliance records your team needs.

"As a rapidly growing company, we sought a partner that offered a high-end CPM leak detection system, that was adaptable and supported by a 24/7 technical team."

"As a rapidly growing company, we sought a partner that offered a high-end CPM leak detection system, that was adaptable and supported by a 24/7 technical team."

Why managed leak detection outperforms in-house programs

Why managed leak detection outperforms in-house programs

Why managed leak detection outperforms in-house programs

Leak detection performance relies on continuous expertise, tuning, and oversight. Managed programs deliver consistency and confidence that can be challenging to sustain in-house.

Close-up portrait of a person wearing a gray insulated hooded jacket with the hood up, showing their face framed by the hood against a light background.

In-house requires:

* Leak detection expertise * Daily performance monitoring * Frequent manual tuning and threshold adjustments * Alarm investigations and troubleshooting * Documentation preparation for audits * Ongoing calls, patches, maintenance and updates

Close-up portrait of a person wearing a gray insulated hooded jacket with the hood up, showing their face framed by the hood against a light background.

In-house requires:

* Leak detection expertise * Daily performance monitoring * Frequent manual tuning and threshold adjustments * Alarm investigations and troubleshooting * Documentation preparation for audits * Ongoing calls, patches, maintenance and updates

Close-up portrait of a person wearing a gray insulated hooded jacket with the hood up, showing their face framed by the hood against a light background.

In-house requires:

* Leak detection expertise * Daily performance monitoring * Frequent manual tuning and threshold adjustments * Alarm investigations and troubleshooting * Documentation preparation for audits * Ongoing calls, patches, maintenance and updates

Close-up portrait of a person wearing a gray insulated hooded jacket with the hood up, showing their face framed by the hood against a light background.

Pipewise provides:

* All of the left — fully managed for you + * Performance oversight and troubleshooting * System tuning and optimization * Continuous software improvements and development * Online portal access and reporting * Compliance-ready documentation * Faster resolution, fewer false alarms, stronger confidence

Close-up portrait of a person wearing a gray insulated hooded jacket with the hood up, showing their face framed by the hood against a light background.

Pipewise provides:

* All of the left — fully managed for you + * Performance oversight and troubleshooting * System tuning and optimization * Continuous software improvements and development * Online portal access and reporting * Compliance-ready documentation * Faster resolution, fewer false alarms, stronger confidence

Close-up portrait of a person wearing a gray insulated hooded jacket with the hood up, showing their face framed by the hood against a light background.

Pipewise provides:

* All of the left — fully managed for you + * Performance oversight and troubleshooting * System tuning and optimization * Continuous software improvements and development * Online portal access and reporting * Compliance-ready documentation * Faster resolution, fewer false alarms, stronger confidence

FAQs

FAQs

FAQs

Here’s what you need to know about our HCA leak detection offering

What does Pipewise’s 24/7 service and support actually include?
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Pipewise’s 24/7 service includes frequent system health checks, performance tuning and optimization, troubleshooting and issue resolution across the full lifecycle of the leak detection system. This covers detection performance, alarm behavior, data quality, and system health - ensuring the system remains reliable, stable, and audit-ready over time.

Do operators still need in-house leak detection specialists?
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Not necessarily. Pipewise provides the specialized expertise required to monitor, tune, and maintain advanced leak detection system capabilities that are difficult to sustain internally. Operators retain visibility and control, while Pipewise handles the day-to-day performance oversight and technical complexity.

How does Pipewise reduce false alarms over time?
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False alarms are reduced through continuous tuning and performance monitoring. As pipeline behavior evolves, Pipewise adjusts detection parameters and filtering logic to reflect real operating conditions, preventing alarm fatigue while preserving sensitivity to true leak events.

How are issues, alarms, and system changes tracked and documented?
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All alarms, investigations, tuning actions, and support activities are logged and accessible through Pipewise’s secure online portal. This creates a transparent record of system performance and maintenance actions, supporting internal reviews, audits, and regulatory inspections.

How is Pipewise support different from standard software support?
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Pipewise support is delivered by leak detection specialists who actively monitor and maintain live systems, not a generic help desk responding to tickets. The focus is on keeping detection performance stable and trustworthy, not just resolving software issues when something breaks.

What does Pipewise’s 24/7 service and support actually include?
icon

Pipewise’s 24/7 service includes frequent system health checks, performance tuning and optimization, troubleshooting and issue resolution across the full lifecycle of the leak detection system. This covers detection performance, alarm behavior, data quality, and system health - ensuring the system remains reliable, stable, and audit-ready over time.

Do operators still need in-house leak detection specialists?
icon

Not necessarily. Pipewise provides the specialized expertise required to monitor, tune, and maintain advanced leak detection system capabilities that are difficult to sustain internally. Operators retain visibility and control, while Pipewise handles the day-to-day performance oversight and technical complexity.

How does Pipewise reduce false alarms over time?
icon

False alarms are reduced through continuous tuning and performance monitoring. As pipeline behavior evolves, Pipewise adjusts detection parameters and filtering logic to reflect real operating conditions, preventing alarm fatigue while preserving sensitivity to true leak events.

How are issues, alarms, and system changes tracked and documented?
icon

All alarms, investigations, tuning actions, and support activities are logged and accessible through Pipewise’s secure online portal. This creates a transparent record of system performance and maintenance actions, supporting internal reviews, audits, and regulatory inspections.

How is Pipewise support different from standard software support?
icon

Pipewise support is delivered by leak detection specialists who actively monitor and maintain live systems, not a generic help desk responding to tickets. The focus is on keeping detection performance stable and trustworthy, not just resolving software issues when something breaks.

What does Pipewise’s 24/7 service and support actually include?
icon

Pipewise’s 24/7 service includes frequent system health checks, performance tuning and optimization, troubleshooting and issue resolution across the full lifecycle of the leak detection system. This covers detection performance, alarm behavior, data quality, and system health - ensuring the system remains reliable, stable, and audit-ready over time.

Do operators still need in-house leak detection specialists?
icon

Not necessarily. Pipewise provides the specialized expertise required to monitor, tune, and maintain advanced leak detection system capabilities that are difficult to sustain internally. Operators retain visibility and control, while Pipewise handles the day-to-day performance oversight and technical complexity.

How does Pipewise reduce false alarms over time?
icon

False alarms are reduced through continuous tuning and performance monitoring. As pipeline behavior evolves, Pipewise adjusts detection parameters and filtering logic to reflect real operating conditions, preventing alarm fatigue while preserving sensitivity to true leak events.

How are issues, alarms, and system changes tracked and documented?
icon

All alarms, investigations, tuning actions, and support activities are logged and accessible through Pipewise’s secure online portal. This creates a transparent record of system performance and maintenance actions, supporting internal reviews, audits, and regulatory inspections.

How is Pipewise support different from standard software support?
icon

Pipewise support is delivered by leak detection specialists who actively monitor and maintain live systems, not a generic help desk responding to tickets. The focus is on keeping detection performance stable and trustworthy, not just resolving software issues when something breaks.

Put your leak detection in trusted hands.

With Pipewise, you get more than technology — you get a partner committed to keeping your systems tuned, compliant, and always online.

Speak with an expert today

By submitting, you agree to our Terms and Privacy Policy.

Dark gradiend background

Put your leak detection in trusted hands.

With Pipewise, you get more than technology — you get a partner committed to keeping your systems tuned, compliant, and always online.

Speak with an expert today

By submitting, you agree to our Terms and Privacy Policy.

Dark gradiend background

Put your leak detection in trusted hands.

With Pipewise, you get more than technology — you get a partner committed to keeping your systems tuned, compliant, and always online.

Speak with an expert today

By submitting, you agree to our Terms and Privacy Policy.

Dark gradiend background